MULTILINGUAL
INSIGHTFUL DATA
ALL-IN-ONE V-COMMERCE
BRAND CUSTOMISATION
MACHINE LEARNING
languages
INSIGHTFUL DATA
V-COMMERCE
BRAND CUSTOMIZATION
MACHINE LEARNING
Seamless shopping journeys
Business Pro AI
AVATAR
Expect strong brand-to-consumer relationships and increased customer loyalty with frictionless shopping journeys from site entry to checkout.
No more endless browsing
AI-powered algorithms analyse customer data and preferences to provide personalised recommendations tailored to individual customers’ needs.
Forget hour-long stints of comparison shopping
Returning users will receive recommendations based on browsing behaviour and purchase history.
Seamless shopping journeys
Business Pro AI AVATAR
Expect strong brand-to-consumer relationships and increased customer loyalty with personalised, frictionless shopping journeys from site entry to checkout.
No more endless browsing. No more comparison shopping. Zeniva provides personalized shopping experiences tailored to individual customers’ needs.
Our AI Assistant will even guide your customers through the checkout process, guaranteeing a seamless consumer journey from start to finish.
Turn customer interactions into opportunities
machine learning
Gain a better understanding of customers’ needs with actionable data.
Always be one step ahead
AI-powered algorithms consider new information and relevant historical data to improve marketing campaigns and optimise business strategies.
Zeniva’s product knowledge base updates automatically whenever you add or change products on your site
Turn customer interactions into opportunities
machine
learning
Gain a better understanding of customers’ needs with actionable data.
Always be one step ahead
AI-powered algorithms consider new information and relevant historical data to improve marketing campaigns and optimise business strategies.
Zeniva’s product knowledge base updates automatically whenever you add or change products on your site.
MAKE DATA-BACKED DECISIONS
DATA AND
ANAyTICS
DATA AND ANAlyTICS
Zeniva eliminates the guesswork for you when collecting, managing, and distributing ever growing amounts of data.
- Real-time monitoring of performance
- Ethnographic research
- Log of customer sentiment
- Log of customer interactions
- View customer feedback and reviews
Limitless customisation
character creator
Zeniva powers limitless customisation in real time.
The avatar can even adapt its own look to match your unique branding, speaking in your language to showcase your brand identity in innovative ways.
Seamless shopping journeys
SMART SHOP
AI AVATAR
RESOLVE CUSTOMER ISSUES CORRECTLY AND QUICKLY
24/7
SUPPORT
Always on and constantly improving, Zeniva listens, learns, and automatically assists in every conversation.
Save your human support staff from repeated customer queries
Zeniva learns about your products and services based on the information inputted during the installation process.
If an uncommon question arises, AI redirects the customer to human support.
The next time the same question is asked, Zeniva’s learned knowledge base can provide a quick and accurate response.
Always on and constantly improving, Zeniva listens, learns, and automatically assists in every conversation.
As your site’s first layer of customer service, it delivers automated assistance, contextual recommendations, and next best actions during live interactions.
Save your human support staff from repeated customer queries
Zeniva learns everything there is to know about your products and services based on the information provided on your website and any data you input during the installation process. If an uncommon question arises that Zeniva doesn’t know the answer to, it’ll redirect the customer to human support.
The next time the same question is asked, our AI assistant will remember the answer and be able to provide a quick and accurate response, without needing to involve our human support team. This means that our AI assistant is constantly improving and becoming more efficient at answering your questions.
Eliminate communication barriers
multilingual
Eliminate communication barriers
multilingual
Understand and respond to worldwide customer inquiries in multiple languages through natural language processing.
STATE-OF-THE-ART TRANSCRIPTION ACCURACY
speech-
to-text
Zeniva converts audio to text to automate tasks, provide information, and boost your productivity.
STATE-OF-THE-ART TRANSCRIPTION ACCURACY
speech-to-text
Business’ most valued Employ AI
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Business’ most valued EmployAI
Expressions
say it all
FAQs
A constellation of many different technologies that combine to power machines to sense, comprehend, act, and learn with human-like levels of intelligence. AI engines can analyse 2D images or 3D scans to generate more realistic and accurate avatars, as well as NPCs that can facilitate lifelike conversations with users or perform other specific tasks.
A virtual assistant powered by artificial intelligence that can help you with a variety of tasks on the ecommerce website. It can provide you with product recommendations, help you find specific items, answer questions about products or services, and assist with the checkout process.
Zeniva is fluent in all major languages and can even understand regional dialects and accent variations, making your products and services accessible on a global scale.
Yes, we take data security and privacy very seriously. Zeniva as BusinessProAI uses advanced encryption and security protocols to protect your business data, and we do not share your data with third parties without your consent.
Zeniva will eliminate the guesswork for you when collecting, managing, and distributing ever-growing amounts of data.
Features include:
- Real-time monitoring of performance metrics such as accuracy, response time, and customer satisfaction.
- A simulation of ethnographic research to relate to the science behind people, culture, and habits.
- A log of customer interactions, including transcripts of customer queries and the AI assistant’s responses.
- A way to monitor specific product interactions.
- Analysis of customer sentiment in real time when interacting with products.
- A way to view customer feedback and reviews: where site visitors enjoy spending their time the most, and the pages that are interacted with the least.
- Using automation, analytics and data orchestration, Zeniva’s AI capabilities can provide valuable insights by analysing customer data to depict a target audience’s interactions, interests, and preferences.
Machine Learning is a branch of AI and computer capabilities that focus on the use of data and algorithms to mirror the way that humans learn.
Zeniva is an advanced AI business suite that supports global brands with a seamless transition from Web2 to Web3. With innovative retail experiences, Zeniva will turn your website visitors into loyal customers.
We offer a free trial of Zeniva as BusinessProAI so you can try it out and see if it meets your business needs. The trial gives you access to a range of the features and tools of BusinessProAI for a limited period, so you can evaluate its effectiveness and suitability for your business.
Exarta Headquarters is based in Douglas, Isle of Man, but we have a handful of offices in across Asia, the UK, and are soon to be developing office spaces in Dubai and the US.
Zeniva’s data analytics can assist with unlocking system inefficiencies and better organize your inventory management. Persistent layout visualisations will provide a blueprint for visual merchandising and product displays, for inventory management and maximizing sales and space.